Do I need a card to start the trial?
No. Solo and Pro give you 14 days free with no card. We email two days before the trial ends so you can pick a plan or walk away. Agency starts with a demo call instead because we set up sub-accounts and white-label assets manually.
What happens if I cancel?
Self-serve from your billing dashboard. Monthly plans end at your next renewal. Annual plans get a prorated refund within 30 days of purchase, no refund after. Every paid plan also has a 14-day no-questions money-back guarantee on top.
Can I switch tiers?
Yes - up or down at any time. Upgrades prorate immediately, downgrades take effect at next renewal. Your audit history, monitored sites, citation prompts and integrations all carry over; we just enforce the new tier's limits.
Are prices VAT inclusive?
All prices on this page are net (ex-VAT). UK customers pay 20% standard VAT at checkout, handled by Stripe Tax. EU B2B customers with a valid VAT number get reverse-charge automatically. Non-UK, non-EU customers pay the listed price with no VAT added. Every invoice is HMRC-compliant and MTD-ready.
Do you offer discounts for charities, students or open-source projects?
Yes. Registered UK charities get 50% off any tier; verified .ac.uk + .edu staff and students get Solo for free. Open-source maintainers (project with 100+ GitHub stars) get Pro for free for their project's domain. Drop us an email with proof and we'll set it up.
What's not included anywhere?
Things we deliberately don't sell: bot traffic, fake citations, paid placements, "guaranteed" rankings. The whole product is open methodology - if a competitor promises citations on demand, they're either lying or astroturfing. We move the technical signals; the engines decide what to cite.